Privacy Policy

This Privacy Policy regulates the processing of personal data carried out by 5Gflyaway - Air Services, Unipessoal Lda, an entity operating under the commercial brand MinhoXtreme, in strict compliance with the General Data Protection Regulation (GDPR).

2. Purposes and Legal Basis of Processing

MinhoXtreme collects and processes your data securely for the following purposes:

• Booking Processing: Registration management and tour planning. (Legal Basis: Contract performance).
• Communication with Customers: Sending logistical information, updates, and customer support. (Legal Basis: Contract performance and legitimate interest).
• Internal Marketing: Sending promotions, campaigns, and news. Data is used solely by MinhoXtreme. (Legal Basis: Explicit consent of the data subject).

3. Data Retention Period

Your data will be stored only for as long as strictly necessary:

• Booking and Invoicing Data: Kept for 10 years, as per Portuguese legal tax requirements.
• Marketing Data: Kept until the user decides to withdraw their consent.

4. Data Subjects' Rights

We guarantee users the exercise of the following rights over their personal data:

• Right of Access and Rectification: You can consult the data we have about you and request its correction.
• Right to Erasure: You can request the deletion of your data, except for legal retention requirements.
• Right to Portability: You can request the transfer of your data in a structured format.
• Right to Object: You can object to the use of data for marketing purposes at any time.

To exercise any of these rights, contact us via the phone number provided on this page or by mail to our headquarters.

5. Right to Complain

Without prejudice to any other administrative or judicial remedy, the data subject has the right to lodge a complaint with the competent supervisory authority, the National Data Protection Commission (CNPD) (www.cnpd.pt), if they believe the processing of their data violates the legal regime in force.

6. Cookies, Facebook Pixel and Data Sharing

Our website uses session and analytical cookies to ensure its proper functioning and provide you with a better experience.

• Facebook Pixel: We use the Facebook Pixel (ID: 1899676330496890).
• Purpose: Share navigation data on the site to improve user experience, analyze web traffic, and optimize our campaigns and ads.
• Legal Basis: The loading and use of this Pixel is done strictly based on your consent, given when you accept the cookie policy upon entering our site.
• Sharing with Third Parties: Anonymous navigation data obtained through this technology is shared with the entity Meta Platforms Ireland Limited (Facebook/Meta) for statistical and advertising processing.

7. Capture of Photographs and/or Videos

During the tours, photographs and/or videos of the participants are captured, with the objective of subsequently providing a link of restricted access to the participants of the respective tour.

By checking the option "I authorize the capture and sharing of my image (photograph/video) under the terms described above", available in the form sent to the client before the tour, the client provides their consent for the capture of images and/or videos of their person, as well as for their subsequent availability, via a restricted access link, with all photographs and videos captured, to the participants of the respective tour.

The refusal of consent does not affect participation in the tour, and the client must inform the organization on the day of the tour so that their image is not captured.

The consent provided can be withdrawn at any time, however, it does not compromise the lawfulness of the processing carried out until that date.

8. Use of Image for promotion purposes on the Website and Social Media

During the tours, photographs and/or videos of the participants may be captured, which may be used for the purposes of dissemination and promotion of Minhoxtreme's activity, namely through the website and social media.

By checking the option "I authorize the use of my image for purposes of dissemination and promotion of the activity of the entity Minhoxtreme (website and social media)" available in the form sent to the client before the tour, the client provides their consent for the sharing of their images and/or videos on the entity's social media and/or website, being aware that once they are made available online, they are liable to be used or disseminated by third parties.

Refusal of consent does not affect participation in the tour.

The consent provided can be withdrawn at any time, however, it does not compromise the lawfulness of the processing carried out until that date.

MinhoXtreme is committed to safeguarding the security and privacy of your information across all our digital and physical platforms.